Thank you for shopping with us. We want your order to arrive smoothly, safely, and without unexpected costs. This Shipping Policy explains how we handle shipping, delivery, taxes, duties, and related matters. By placing an order, you agree to this Shipping Policy.
Free Worldwide Shipping
We offer free worldwide shipping on all orders. There are no shipping charges added at checkout. We want your shopping experience to be simple, so we cover the cost of shipping for you. This applies to all eligible orders unless otherwise stated on the product page or at checkout.
Order Processing
We ship in 1ā3 days. This means that after your order is placed and payment is confirmed, we begin processing and preparing your shipment within that timeframe. Business days may exclude weekends and holidays. During busy periods, processing may take slightly longer, but we always aim to move your order forward as quickly as possible.
Estimated Delivery
Estimated delivery is typically 6ā12 days after shipment. Delivery times may vary depending on destination, carrier conditions, customs processing, weather, and other factors beyond our control. We provide this estimate as a general guide. We are not able to guarantee an exact delivery date, but we work to keep your order moving and to provide updates when available.
Taxes and Duties Covered
We cover applicable taxes and duties. You do not need to pay additional fees for taxes or duties. We want you to feel confident that the price you see is the price you pay. There should be no surprise charges related to customs, import taxes, or duties. If any such charge is incorrectly requested, please contact us through the Contact page so we can assist.
No Extra Fees
We aim to make your total cost clear. Your order includes free worldwide shipping, and we cover applicable taxes and duties. You should not be asked to pay extra fees beyond the order total shown at checkout. If you have questions about fees, please contact us through the Contact page before or after ordering.
Currency
All prices are shown in USD. We use USD as the standard currency for our store. If your payment method uses a different currency, your bank or payment provider may apply conversion rates or fees. Those are outside our control and are not charged by us.
Shipping Destinations
We ship worldwide. If your location is not serviceable by our shipping partners, we may contact you to discuss options. Some remote areas may experience longer delivery times. We reserve the right to update shipping destinations as needed.
Order Tracking
When available, tracking information will be provided after your order ships. Tracking updates may take time to appear. If you do not see updates immediately, please allow time for the carrier to scan and update the shipment. If you have concerns, contact us through the Contact page.
Incorrect Address
Please provide a complete and accurate shipping address at checkout. We are not responsible for delays or losses caused by incorrect or incomplete addresses. If you notice an error, contact us through the Contact page as soon as possible. If the order has not yet shipped, we may be able to update the address. If it has shipped, we may not be able to change it.
Lost, Delayed, or Stolen Packages
Once a package is handed to the carrier, delivery is subject to the carrierās terms and conditions. We are not responsible for delays caused by carriers, customs, weather, or other events beyond our control. If your package appears lost or delayed, please contact us through the Contact page. We will help you review the situation and explore available options. If a package is marked as delivered but you did not receive it, please check with neighbors, building management, and the carrier before contacting us.
Customs and Import Processing
We cover applicable taxes and duties, but customs processing may still affect delivery times. Customs authorities may review shipments, which can cause delays. We are not responsible for delays caused by customs. We provide accurate information as required and work to keep the process smooth.
Shipping During Holidays and Peak Seasons
During holidays and peak seasons, shipping networks may be busier than usual. Processing and delivery may take longer. We appreciate your patience and will do our best to keep you informed. Free worldwide shipping, covered taxes and duties, and our 60-day return window still apply under this policy.
Changes to Shipping Policy
We may update this Shipping Policy from time to time. The version posted on this page applies to your order. By continuing to use our store, you agree to the current version. If you have questions, please contact us through the Contact page.